We accept UPI (GPay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking, and Cash on Delivery (COD). All online payments are processed securely through Razorpay.

Browse our collections, select the product you love, and click 'Add to Cart'. Once you're ready, proceed to checkout, enter your shipping details, and complete the payment. You'll receive an order confirmation via email and SMS.

Orders can be cancelled within 12 hours of placing them, provided they haven't been dispatched. Contact us at mrudulavastra@gmail.com or call +91 7208903117 to cancel your order.

Yes, COD is available for orders within India. An additional handling fee of ₹49 applies for COD orders. COD is available for orders up to ₹10,000.

Standard delivery takes 5–7 business days for metro cities and 7–10 business days for other locations. Processing time is 1–2 business days before dispatch.

Yes! We offer free shipping on all prepaid orders above ₹1,999. For orders below ₹1,999, a flat shipping fee of ₹99 is applicable.

Yes, once your order is shipped, you'll receive a tracking link via email and SMS. You can also visit our 'Track Your Order' page with your order ID.

Currently, we only ship within India. We're working on expanding to international destinations. Follow us on Instagram for updates!

Yes, we source directly from master weavers and verified handloom clusters across India. Each product is handpicked by our team to ensure authenticity and quality.

We make every effort to display colors as accurately as possible. However, slight variations may occur due to screen settings and lighting conditions during photography. The actual product will be equally beautiful!

We recommend dry cleaning for silk sarees and delicate fabrics. Cotton and cotton-blend fabrics can be hand-washed with a mild detergent. Always store sarees in cotton or muslin cloth to preserve their luster.

We sell both! Sarees come ready to drape, dress materials are unstitched (top, bottom & dupatta), and kids wear comes in stitched, ready-to-wear form. Check individual product listings for specifics.

We offer a 7-day return window from the date of delivery. Products must be unused, unwashed, with original tags and packaging intact. Visit our Returns & Exchange page for full details.

Once the returned product passes quality inspection (2–3 business days), your refund will be processed within 5–7 business days to the original payment method.

Yes, exchanges are available for different sizes or colors (subject to availability). Contact our customer care team to initiate an exchange within 7 days of delivery.

While you can browse our collections without an account, creating one helps you track orders, save favorites, and enjoy a faster checkout experience.

You can reach us via email at mrudulavastra@gmail.com or call us at +91 7208903117. Our team is available Monday to Saturday, 10 AM to 7 PM IST.

We operate primarily online to offer the best prices. However, we're based in Machilipatnam, Andhra Pradesh, and you can contact us for personalized video consultations.