Privacy Policy
Your Privacy
Matters to Us
We are committed to protecting your personal information and being transparent about how we collect and use your data.
Last updated: April 2026
Information We Collect
Personal Information: When you create an account, place an order, or contact us, we collect your name, email address, phone number, and shipping address.
Payment Information: Payment details are processed securely through our payment gateway (Razorpay) and are never stored on our servers.
Browsing Information: We collect non-personal data such as browser type, device information, pages visited, and time spent on our website to improve your shopping experience.
Communication Data: If you reach out to us via email, phone, or social media, we retain the communication for customer service purposes.
How We Use Your Information
Order Processing: To process and deliver your orders, send order confirmation and shipping updates.
Customer Support: To respond to your queries, complaints, and requests efficiently.
Personalization: To personalize your browsing experience and show relevant product recommendations.
Marketing: To send promotional emails and offers, but only with your consent. You can unsubscribe at any time.
Analytics: To analyze website traffic and user behavior to improve our services and product offerings.
Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.
All payment transactions are encrypted and processed through PCI-DSS compliant payment gateways.
Access to personal information is restricted to authorized employees who need it to perform their duties.
We regularly review and update our security practices to ensure the highest level of data protection.
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication).
Analytics Cookies: Help us understand how visitors interact with our website to improve our services.
Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness.
You can manage your cookie preferences through your browser settings at any time.
Your Rights
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete personal data.
Deletion: You can request deletion of your personal data, subject to legal retention requirements.
Opt-out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
To exercise any of these rights, please contact us at mrudulavastra@gmail.com.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers (courier partners, payment gateways) solely for order fulfillment.
We may disclose personal information if required by law or to protect the rights and safety of our users.
All third-party service providers are contractually obligated to handle your data securely and confidentially.
Questions About Your Privacy?
If you have any questions or concerns about our privacy practices or wish to exercise your data rights, please don't hesitate to contact us.